Faqtual
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Streamline your customer support in Gmail

Faqtual is a simple and intuitive team knowledge base integrated directly into your Gmail inbox

Faqtual’s powerful apps and extensions work with all your key business tools

Faqtual Makes Email Support Way Faster

Designed for busy customer support teams, our plugin seamlessly integrates with Gmail, turning your inbox into a powerful support hub.

Solve tickets, insert canned responses, and access your internal knowledge base—all without leaving your inbox.

Smart Customer Replies: Leverage AI-powered suggestions for quick, accurate responses. Use our text shortcuts and canned replies to cut down on typing, while still delivering personalized support.

Answers at Your Fingertips: Access your internal knowledge base directly from Gmail. Quickly find and insert the right information, so you can provide accurate answers in seconds.

Simple, Cross-Platform Support: Whether you're on Mac, iOS, or Windows, Faqtual works wherever you do. Our lightweight plugin keeps your support process smooth and efficient, no matter the platform.

How Faqtual Helps You

1 – Quick to Set Up: Get started in minutes—no complex onboarding required. Simply install the plugin, and you’re ready to go.

2 – Boost Your Efficiency: With Faqtual’s smart tools, you’ll handle more customer requests in less time, without sacrificing the personal touch your customers love.

3 – Stay Up-to-Date: Easily update your knowledge base on the fly. Add new FAQs, snippets, and responses as your business grows, ensuring your team always has the latest information.

How to add Faqtual Knowledge Base to Gmail or Google Workspace

  1. Sign up for Faqtual via the Faqtual website
  2. Install the Chrome or Edge browser extension
  3. Go to your Gmail inbox and activate the Faqtual extension by clicking its icon in your browser’s extension toolbar
Install for Google Chrome Install for Microsoft Edge

We’re here to help

Contact our sales or support team at [email protected]