Faqtual
Pricing Contact Us Log In Sign Up

Enhance Zendesk with a Knowledge Base and Shared Team Responses

Faqtual is a team knowledge base and snippet manager integrated directly into Zendesk

Faqtual’s powerful apps and extensions work with all your key business tools

Boost Efficiency in Zendesk with Faqtual

Seamlessly integrate Faqtual with Zendesk, empowering your team to manage tickets and respond to customer inquiries faster.

Faqtual brings essential information directly into Zendesk – whether it’s a frequently asked question or a pre-written response.

Send Template Responses: Save time by creating and using snippets for repetitive customer inquiries – your entire team can access and use these within Zendesk.

Centralize Your Knowledge: Share and store vital information with our integrated knowledge base that’s embedded directly into Zendesk.

Leverage AI Tools: Utilize Faqtual’s AI features to generate responses based on your knowledge base and ensure your team’s content stays updated.

Faqtual is quick to deploy and simple to use. Install the plugin, connect it to your Zendesk account, and start optimizing your support process.

Faqtual makes your entire team more efficient and responsive in Zendesk.

How to Add Faqtual Knowledge Base to Zendesk

  1. Sign up for Faqtual via the Faqtual website
  2. Install the Chrome or Edge browser extension
  3. Add Faqtual to your Zendesk account
Install for Google Chrome Install for Microsoft Edge Add to Zendesk

We’re here to help

Contact our sales or support team at [email protected]